Effective Date: 8/29/2025
At SpacexCat, your privacy is our priority. We are committed to protecting the personal information you share with us when using our services, including web hosting, design, marketing, SEO, software development, and related solutions. This Privacy Policy explains how we collect, use, and safeguard your information, and outlines your rights under international privacy standards.
1. Information We Collect
We may collect the following types of information when you interact with us:
Account Information: Name, email address, phone number, billing details, and other details you provide when signing up for our services.
Service Data: Technical details related to your websites, domains, or projects that we host, design, or maintain for you.
Payment Information: Transactions are securely processed through our third-party billing platform (WHMCS). We do not store full credit card details on our servers.
Communication: Emails, messages, or support requests exchanged with us.
Usage Data: Limited data about website performance and security, collected only to ensure proper service functionality and protection against abuse.
2. How We Use Your Information
We use your information solely for:
Providing, maintaining, and improving our services.
Processing payments and managing billing.
Delivering technical support and responding to your inquiries.
Securing our systems and preventing unauthorized activity.
Complying with legal obligations, if required.
We do not sell, rent, or trade your personal information to third parties.
3. Compliance With Privacy Regulations
SpacexCat is committed to meeting internationally recognized privacy standards:
GDPR (General Data Protection Regulation) – For our EU customers, we process personal data lawfully, fairly, and transparently. You have the right to access, correct, delete, and request portability of your data.
CCPA/CPRA (California Consumer Privacy Act / California Privacy Rights Act) – For California residents, we provide clear notice of data practices and respect your rights to opt out of data sharing or request data deletion.
PIPEDA (Personal Information Protection and Electronic Documents Act, Canada) – For Canadian customers, we collect, use, and disclose information responsibly and only for identified purposes.
General SaaS & Web Hosting Best Practices – We design our systems with privacy in mind, using minimal third-party plugins, strong encryption, and industry-standard security measures.
By aligning with these frameworks, we ensure that your personal information is treated with respect, transparency, and strong security protections regardless of where you are located.
4. Cookies & Tracking
Unlike many providers, SpacexCat does not rely on third-party plugins or invasive tracking technologies. Where cookies are used, they are minimal and strictly necessary for website functionality, session management, or security.
5. Data Security
We take strong measures to protect your data:
Zero reliance on third-party plugins for critical services, reducing risks of identity theft.
Secure servers and encrypted connections (SSL/TLS).
Restricted access to customer information to authorized personnel only.
6. Payment Processing
All transactions (such as hosting or service purchases) are handled securely through our billing system powered by WHMCS. This platform is PCI-DSS compliant and ensures your payment details are processed safely.
7. Data Sharing
We do not share your personal information with third parties, except:
When required by law or regulatory authorities.
To trusted service providers who assist in billing or infrastructure, but only to the extent necessary to provide the service.
8. Your Rights
Depending on your location, you may have the right to:
Access and receive a copy of the information we hold about you.
Request correction or deletion of your data.
Restrict or object to certain data processing activities.
Exercise data portability rights (GDPR).
Opt out of data sharing or request deletion (CCPA/CPRA).
To exercise these rights, please contact us at [Insert Contact Email].
9. Data Retention
We retain your information only as long as necessary to provide services, meet legal obligations, and resolve disputes. Once data is no longer required, it is securely deleted.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
11. Donations
Personal data may also be collected in connection with donations and grant-related communications. Donor information will not be sold or shared, except as legally required.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
SpacexCat – Web Hosting